Items ordered at orchardclothing.co.uk must be sent to a UK address.

Although we try to keep every product line in stock in our warehouse, we can occasionally run out if we have unusually high demand within a short space of time. In order to keep our prices low, we usually ship your order once it is completed.

Once your order has been shipped, we will normally notify you by email. In the event that your parcel has not arrived within 5 working days from despatch, please contact us on 0845 271 1950 and we will begin our missing parcels procedure.

Returns Instructions

If for any reason you are unhappy with an item that you have purchased from us, you can return it to us in its original condition within 28 days of delivery for a full refund.

If you require a replacement item, we suggest that you make a separate order online since this will ensure the fastest delivery time.

To enable us to handle your return as quickly as possible, please follow the simple instructions below:

 Return the item along with the delivery slip giving the reason for the return. If you do not have the original delivery slip, please send us a note detailing the reason for the return and include your order number. Please also include your email address.

Orchard Clothing